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Care Aide, Recreation Aide, Recreation Manager, Social Worker


Important COVID-19 Update

Updated August 21, 2020:  We are continuously monitoring information from official health organizations and planning and adjusting for service continuity considering new information received daily.

As we continue through each phase of the pandemic we grow and learn from each other. We work together as a team to ensure we all remain safe. We want to reassure you that we continue our planning for Covid and practice simulations to make sure we are prepared in the event we do encounter an outbreak within our homes. Our team has worked hard making sure we have adequate PPE supplies, and team members trained on usage. We have connected with our health authorities and community support network as a secondary plan to obtain further PPE if it may be needed. Our goal is to ensure everyone’s safety, please remember we are prepared! Together we will get through this.

Senior Assisted Living Community in Penticton, British Columbia

Welcome To The Hamlets At Penticton

Imagine a place where each person (resident) can live a meaningful life and reach their own personal potential through the assisted living services that are individualized to their own experience and needs.

The place is The Hamlets at Penticton, a supportive residential care community operated and managed by H & H Total Care Services, located in Penticton, BC.

With Residential Care and Assisted Living services, you or your loved one can live an full and rewarding life while getting the assistance appropriate for their unique needs. With a full range of care services, seniors at all levels of activity level and health, including those with dementia, can live a fulfilling life. And with our on site groups, services and activities, The Hamlets at Penticton offers something for everyone.

  • Assisted Living
  • Residential Care Services
  • 24-Hour Nursing Care
  • Dementia Care
  • Respite & Convalescent Care
  • Acquired Brain Injury Care


“I was so happy when I found out The Hamlets offered accommodations for couples.  This ensured my parents could stay together during their final years.  Myself and my family could not Thank the staff enough, they continued to offer privacy and dignity to my parents allowing them to live together as a married couple.”
J. Paul
“The Hamlets has provided my mother with a loving, caring home.  They always do the extra little things for her that makes her feel special. The staff involves me and my mother with all decisions made, so I also feel important and part of the Hamlets Team.”
T. Riche
“At home he was very unsocial, kept to himself, and didn’t have many friends.  However since living here my father is like a new man, he has many new friends and has become very socially active. The Hamlets promotes “Health and Happiness” as a way of life, my father is truly experiencing this way of life.”
G. Potter
“The Hamlets Community is really one big family caring for the people who have made this their home.”
“The staff go way and beyond.  They have also offered me support and guidance, so I am able to give my mother quality time.  Thank you.”
S. Johnston
“To The Management and Staff at the Hamlets Penticton,
My parents Dot & Ray Stewart moved to the Hamlets in July 2013. Dad passed away in May 2016 and mom chose to remain at the Hamlets until she passed in February of this year. During their entire time at the Hamlets, Mom and Dad were treated with kindness and respect by all of the staff. Our family has greatly appreciated the caring environment and the absolutely wonderful staff. Thank you for all you have done to ensure our parents were well looked after. I will miss my monthly visits.”
Sincerely, M. Marchessault

We are working hard to keep people in their own homes through delivering high quality Home Care that is tailored to individual needs, from everyday home care to expert clinical help for those with more complex conditions.